How to Cancel Your Submagic Subscription (Step-by-Step)

Cancelling Submagic takes less than two minutes once you know where to look. The steps depend on how you originally subscribed — web, iOS, or Android. Find your platform below.

How to Cancel Submagic on the Web

Most Submagic subscribers pay directly through the website, which means you can cancel from the Submagic dashboard.

1. Go to submagic.co and log in to your account.
2. Click your profile icon or avatar in the top right corner.
3. Go to Settings, then navigate to the Billing tab.
4. Find your current plan and click Cancel Plan or Cancel Subscription.
5. You may be shown a retention offer — you can accept it or continue with cancellation.
6. Confirm the cancellation when prompted.

You'll receive a confirmation email. Keep it as a record that the cancellation went through. Your subscription stays active until the end of the current billing period, and you won't be charged again.

If you don't see a billing section or the option to cancel is greyed out, try a different browser or clear your cache. Some users have reported this resolving display issues in the dashboard. Failing that, Submagic's support chat is responsive and can process cancellations manually.

How to Cancel Submagic on iPhone or iPad

If you subscribed through the iOS app, Apple manages your billing — not Submagic directly.

1. Open Settings on your iPhone or iPad.
2. Tap your name at the top to open Apple ID settings.
3. Tap Subscriptions.
4. Scroll to find Submagic in the active subscriptions list.
5. Tap Submagic, then tap Cancel Subscription.
6. Confirm the cancellation.

The subscription will remain active through the end of the billing cycle. Apple does not automatically pro-rate or refund partial months, though you can request a refund through reportaproblem.apple.com within a short window of being charged.

Not seeing Submagic? Make sure you're signed into the correct Apple ID. Subscriptions are tied to the account used at purchase, so if you have multiple Apple IDs, check both.

How to Cancel Submagic on Android

Android subscriptions go through Google Play.

1. Open the Google Play Store and tap your profile icon.
2. Tap Payments & subscriptions, then Subscriptions.
3. Find Submagic and tap on it.
4. Tap Cancel subscription and work through the confirmation steps.

Like Apple, Google keeps the subscription active until the billing period ends. Refund requests for Google Play purchases can be submitted at play.google.com/store/account/subscriptions, but approval isn't guaranteed outside the 48-hour window.

What Happens to Your Videos After You Cancel?

Understanding what you lose — and what you keep — saves surprises later.

Active projects: Your existing videos and projects stay visible in your Submagic dashboard until the billing period ends. After that, the account downgrades to whatever free tier limits apply (if any).

Exports and downloads: Any MP4 files you've already exported are yours and live outside Submagic's system. Make sure you've downloaded everything you want before your paid access lapses.

Credits and AI generations: Unused credits or AI caption generations typically do not carry over after cancellation. They expire with the subscription.

Re-subscribing: If you cancel and want to come back later, your old projects may still be accessible depending on how long the account has been on a free or inactive tier. Submagic's policies here can change, so it's safest to export anything important before cancelling.

The safest approach: cancel a few days before your renewal date, export all your videos, and let the billing period run out naturally.

Looking for an Alternative?

If Submagic's pricing or workflow wasn't the right fit, there are solid options that don't require a paid subscription to get started. (Wondering whether a different Submagic tier would have fixed it? Our Submagic pricing guide breaks down every plan and hidden cost.)

CutSnap lets you upload a video, get AI-generated captions with word-level editing, style them, and export a burned-in MP4 — free to try. It's a good option if you want more hands-on control over timing and appearance without a monthly commitment.